Current Vacancies

Fundraising & Membership Administrator | Door to Door Manager  
 

Fundraising & Membership Administrator

Forest and Bird is New Zealand’s leading independent conservation organisation.  Since 1923, we have been advocating and speaking out for nature on land and in our seas, and co-ordinating community-based projects throughout Aotearoa New Zealand.

We are looking for an experienced membership administrator to look after our valued supporters.

This role is a important position for our organisation. We need a confident and friendly team-player to make sure everything our members and supporters need is there when they need it so our team can focus on giving nature a voice. This role involves a large amount of customer-service, so it is important for the person in this role to have great people skills and the ability to build awesome working-relationships. A can-do attitude and attention to detail is essential to manage the required database & financial reconciliation work.

A typical day in this role could see you processing merchandise orders in our web-shop, reconciling donations received through our bank account, or helping our supporters to use our online self-service membership portal.

To be successful in the role you will need the following:

  • Proven customer-service skills – you must demonstrate follow-up and excellent customer care and communication skills;
  • Excellent technical skills including Word, Excel (essential), and databases (desirable);
  • A high level of personal motivation, the ability to complete tasks independently, and in a timely manner;
  • Strong time management and organisational skills (essential);
  • Strong attention to detail;
  • Good numeric capabilities – this role works with a lot of numbers!
  • Positive upbeat interpersonal skills to engage and work with staff, volunteers, and our suppliers;

 

Our roles are well-sought after so we are looking for the very best candidate to fill this position. Please note this role is not entry-level and requires a strong background in a similar role so we will be prioritising candidates accordingly.

To apply, please email your CV and a covering letter to our HR Advisor, Susan James at s.james@forestandbird.org.nz. All applications will be acknowledged. Shortlisted applicants will be required to complete an application form prior to an interview. The closing date for applications is 5pm, Sunday 28th January 2018.

Specific queries about this role should be directed to Mike Kotlyar, GM Fundraising & Membership on (04) 801 2212.

Job Description

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Door to Door Manager

Are you an experienced door to door (D2D) charity fundraising team leader who wants to take your career to the next level?

If you want to become part of a family of fundraisers and you have a minimum of two years D2D team leading experience apply for this role. Sponsorship opportunities are available as part of your progression plan. Your main focus will be encourage, empower, train and develop your team while raising vital funds for the charity and build a strong and vibrant community.

Key tasks include:

  • Donor recruitment
  • Training and development
  • Site planning and locations management

Key selection criteria:

  • Strong track record of fundraising performance
  • Excellent interpersonal, verbal and written communication skills
  • Demonstrated ability to manage and supervise staff
  • Effective problem solving and mediation skills
  • Minimum two year’s experience as a team leader

Benefits

A competitive salary with a vehicle and the opportunity to work in a dynamic and fun team culture.  If your skills, experience, attitude and aspirations fit this role, please submit your resume and a covering letter to hr@fundraisingpeople.com.au.

 

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